Investigation reports
Latest report
Justice and Community Safety: Administration of applications for financial assistance under the Victims of Crime (Financial Assistance Act) 1983 — Report no. 01|2012
In 2010–11, the Australian Capital Territory (ACT) Ombudsman’s office investigated
two complaints about delays in finalising applications for financial assistance under
the Victims of Crime (Financial Assistance) Act 1983 (Victims of Crime (Financial
Assistance) Act). The investigations revealed that the administrative arrangements in
place for progressing and finalising applications were inadequate. Under the
arrangements, excessive and unreasonable delays are likely to occur, especially for
applicants who have no legal representation.