Contact us
| Enquires | Monday to Friday 9am - 5pm (AEST) |
|---|---|
| Phone | 1300 362 072 (calls from mobile phones at mobile phone rates) |
| ombudsman@ombudsman.gov.au | |
| Fax | 02 6276 0123 |
| SMS | 0413 COM OMB (0413 266 662) (standard carrier rates apply) |
| Postal | GPO Box 442, CANBERRA ACT 2601 |
Complaints can be made in writing, by phone, or by using our online complaints form
The ACT Ombudsman's office is located at Level 5, Childers Square, 14 Childers Street Canberra City ACT 2601
Services available to assist you to make a complaint
If you are a non-English speaking person, we can help through the Translating and Interpreter Service (TIS) on 131 450. If you are hearing, sight or speech impaired, a TTY Service is available through the National Relay Service on 133 677. We have information sheets in many community languages and can provide copies of a large print information booklet.
Feedback
Your feedback is important to us. If you have any questions, comments or suggestions about this site or any information contained in this site, please email us at: ombudsman@ombudsman.gov.au.