About us

The ACT Ombudsman's office was established in 1989 as part of the framework for ACT self-government. Under an arrangement between the ACT Government and the Australian Government the Commonwealth Ombudsman is also the ACT Ombudsman.

  • Our office
    This section describes the establishment of the Ombudsman's office, who we are, what we do and how we can help you.
  • Complaints about us
    If you are unhappy with our service or decision you can contact us to make a complaint or request a review.
  • Working with others
    We are committed to ensuring that all residents of the Australian Capital Territory are aware of the services and assistance available from the ACT Ombudsman.