• About us
• Complaints
• Our legislation
• Publications
• Related sites
  • State and Territory Ombudsman offices
  • Industry-sponsored Ombudsman schemes
  • Other complaint-handling and review agencies
  • Government departments and agencies
  • International Ombudsman
  • Legislation and legal information
• Recruitment
• Contact us

You can also make complaints to one of the industry-sponsored ombudsman schemes that handles complaints for services such as: banking, telecommunications, health insurance, superannuation, and public utilities like electricity.

Banking and Financial Services Ombudsman
Credit Ombudsman
Employee Ombudsman (SA)
Energy and Water Ombudsman NSW (EWON)
Energy and Water Ombudsman Victoria (EWOV)
Energy Consumer Protection Office (QLD)
Energy Industry Ombudsman SA
Energy Ombudsman TAS
Energy Ombudsman WA
Private Health Insurance Industry Ombudsman
Produce and Grocery Industry Ombudsman
Public Transport Ombudsman VIC
Superannuation Complaints Tribunal
Telecommunications Industry Ombudsman