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The Ombudsman is authorised to deal with whistleblower complaints under the Public Interest Disclosure Act 1994 (PID Act). The PID Act provides that a person may make a Public Interest Disclosure, including to the Ombudsman. Complaints of this nature are usually sensitive and often complex, and their investigation requires a great deal of care. One area of difficulty is where the person making the disclosure is employed by the agency about which they are complaining.