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handling complaints about government

Corporate information

As the Commonwealth Ombudsman is also the ACT Ombudsman, the ACT Ombudsman's office is included in the Commonwealth Ombudsman's corporate structure.
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Service Charter

The Service Charter sets out the standards of service you can expect from us, explains how you can assist us to help you and provides an opportunity for you to comment on our performance.

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Strategic Plan

Links to the Commonwealth Ombudsman Strategic Plan 2005-2008.

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Organisation chart

This is the organisational chart for the Commonwealth Ombudsman's Office which includes the ACT Ombudsman.