ACT Inspector of the Integrity Commission

ACT Inspector of the Integrity Commission

The ACT Integrity Commission is an independent body with the power to investigate corruption in public administration to strengthen public confidence in government integrity. It is expected to begin full operations by 1 December 2019.

To help ensure public confidence, the ACT Inspector of the Integrity Commission (the Inspector) has been set up to ensure the Commission operates within its legislative power and that any intrusive powers are not abused.

The ACT Ombudsman currently performs the role of Inspector in the ACT.

What does the Inspector do?

The Inspector:

  • assesses and reports on the Commission's compliance with the Integrity Commission Act 2018 (the Act) under which it operates, including via an annual operational review report
  • receives, investigates and assesses complaints about the Commission and its staff.
  • makes recommendations to the Commission or public bodies about practices or procedures in relation to the Act.

Can I make a complaint?

From 1 December 2019, when the Commission is operational, any person can make a complaint to the Inspector about:

  • the Commission’s operations
  • action by Commission staff (something you think they should not have done)
  • inaction by Commission staff (something you think they should have done).

How do I make a complaint?

Complaints can be made in writing by email. If this is not possible, please call us to discuss.

When emailing us, we recommend you use our ACT Inspector Complaint Form as this will streamline processing of your complaints.

If not, please include:

  • your name
  • your address
  • your telephone contact number
  • your email address
  • a detailed description of the issue.

Note - If you wish to make an anonymous complainant, you are not required to provide identifying details, such as your name or address.

What happens after a complaint is made?

Once we receive your complaint, we will:

  • consider the circumstances of your complaint
  • consider whether a referral to another entity is appropriate (such as a law enforcement agency or prosecutorial body)
  • advise you in writing, within two weeks, of our decision whether or not to investigate, or to refer it to another entity.

If we decide to investigate, unless you advise us not to or we are prevented from doing so under the Act, we will also provide you with:

  • progress updates at least every three months
  • an outcome and reasons for a decision to discontinue or finalise an investigation.

For more information about our approach to dealing with your complaint see our complaint handling policy.

What if I disagree with the outcome?

If you disagree with our final decision after it is made, you can ask us to review it.

A request of review should be made in writing within three months of being told of our decision. You must explain how or why you believe we have reached the wrong decision. You should also provide any new relevant information that is available.

We will only review a matter once.

More information

Below are links to additional resource materials about the Inspector. If you don’t find what you are looking for, you can contact us.

Contact us

You can call the ACT Ombudsman on (02) 6276 3773 for enquiries and information (select option 5).

You can email your complaint to: